Shipping policy

      Shipping Policy for AstralyShop

      Last Updated: April 15, 2026

      Thank you for shopping at AstralyShop. This Shipping Policy outlines how we process and deliver your orders.

      1. Order Processing Time

      All orders are processed within 1–2 business days after payment is successfully completed.

      • Orders are not shipped or delivered on weekends or holidays

      • During peak seasons, processing times may be slightly extended

      2. Shipping Time

      Once your order has been processed and shipped, the estimated delivery time is:

      • 3–7 business days

      Please note that delivery times may vary depending on your location, carrier delays, or unforeseen circumstances.

      3. Shipping Fees

      • Shipping costs will be calculated and displayed at checkout

      • We may offer free shipping promotions from time to time

      4. Order Tracking

      After your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery status.

      5. Shipping Locations

      We currently ship to multiple countries. However, some regions may have shipping restrictions.

      If we are unable to deliver to your location, we will notify you promptly.

      6. Delays and Issues

      AstralyShop is not responsible for delays caused by:

      • Customs clearance

      • Incorrect shipping information provided by customers

      • Carrier-related delays

      If your order is significantly delayed, please contact us for assistance.

      7. Lost or Damaged Packages

      If your package is lost or arrives damaged, please contact us within a reasonable time after delivery. We will work with the shipping carrier to resolve the issue.

      8. Contact Us

      If you have any questions about shipping, please contact us:

      Email: [email protected]
      Website: https://www.astralyshop.com/

      By placing an order with AstralyShop, you agree to this Shipping Policy.